Privacy Policy
This policy explains how GetProFixer ("we", "us") handles personal information when you visit getprofixer.com or contact us. We keep it simple: we only collect what we need to reply to you and do the job.
What we collect
- Quote form: your name, phone or WhatsApp number, the service you need, your area and any details you add.
- WhatsApp, phone and email: the messages, photos and contact details you choose to send us.
- Website analytics: if analytics is enabled, anonymous usage data such as pages visited, device type and approximate location, collected by Google Analytics using cookies.
How we use it
- To reply to your enquiry, give you a price and arrange a visit.
- To carry out the work, follow up on warranty requests and keep a simple job history.
- To understand how the website is used so we can improve it.
We do not sell your information, and we do not send marketing messages unless you ask us to.
Who we share it with
Quote form submissions are sent to our business email inbox. Messages sent on WhatsApp are handled by WhatsApp (Meta) under their own privacy terms. We may share your address and contact number with the technician assigned to your job. We do not share your details with anyone else unless the law requires it.
How long we keep it
We keep enquiry and job details for as long as needed to provide the service and honour warranties, and for record-keeping required by UAE law. You can ask us to delete your details at any time.
Your choices
You can ask to see, correct or delete the personal information we hold about you. You can also block or delete cookies in your browser settings.
Contact
For any privacy question, contact GetProFixer, Al Satwa, Dubai, UAE, by email at hello@getprofixer.com or on +971 54 371 4042.